Deputy General Manager - Earn over £45,000
We're looking for an experienced and passionate Deputy General Manager to lead our Food operation, working closely with the General Manager to deliver an outstanding food service experience. You'll take overall responsibility for the day-to-day management of the contract, ensuring exceptional operational standards, commercial performance, health and safety compliance, and an engaged, high-performing team. This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys developing people, and is committed to creating memorable food experiences while continually looking for ways to improve and innovate.
What you'll be doing
- Lead the day-to-day operation of the Food contract, ensuring consistently high standards of service.
- Build strong relationships with key stakeholders, providing regular updates and action plans.
- Inspire, coach and develop your team to deliver outstanding customer experiences.
- Promote a positive culture through recognition, engagement and regular team briefings.
- Champion food promotions, merchandising, displays and the overall customer experience.
- Ensure all food outlets are fully stocked, well-presented and maintained to the expected standard.
- Manage budgets, labour costs, food waste and overall unit performance to achieve commercial targets.
- Maintain the highest standards of health, safety and food safety, ensuring compliance with all company policies and legal requirements.
- Ensure training, risk assessments and health & safety records are kept up to date.
- Investigate and report health & safety incidents, implementing improvements where required.
- Work closely with chef teams to deliver healthy, nutritious, responsibly sourced menus that reflect current food trends.
What you'll need to succeed
- Experience managing a busy food service, hospitality or catering operation.
- Strong commercial awareness with the ability to manage budgets and measure performance.
- A proven ability to lead, motivate and develop high-performing teams.
- Excellent communication and relationship-building skills, with confidence engaging stakeholders at all levels.
- Strong organisational skills with the ability to manage multiple priorities simultaneously.
- A collaborative approach and the ability to influence and work effectively across different teams.
- Good understanding of health, safety and food safety legislation and best practice.
- Knowledge of industry trends and a willingness to embrace new tools and ways of working.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Free meals
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
About Us
Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Job Reference: com/1607/91446001/52821000/SU #RA Group
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
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