Till Operator – Peterborough United Football Club (POSH)

IMPORTANT: Applicants must be aged 18 or over and be comfortable serving alcohol, including draught and bottled alcoholic beverages. This is an essential requirement of the role.

We are looking for enthusiastic and reliable Till Operators to join our retail team at Peterborough United Football Club (POSH), working within busy stadium retail kiosks and bars on matchdays.

You will be responsible for operating the till, processing customer orders and serving supporters with a friendly, efficient and professional approach. The role will involve serving a range of alcoholic and non-alcoholic beverages, food and snacks in a fast-paced stadium environment.

The Role

As a Till Operator you will be based within a stadium retail kiosk or bar, serving supporters throughout matchdays.

You will play an important role in ensuring customers receive quick and positive service particularly during busy periods before kick-off, half-time and after the match.

You must be confident handling cash and card payments, operating a till/POS system and serving alcohol responsibly.

Key Responsibilities

• Till Operation: Accurately process customer orders using the till/POS system, handling cash and card payments.
• Serving Customers: Take orders and serve alcoholic and non-alcoholic beverages, including draught and bottled drinks.
• Food Service: Serve food and snacks, ensuring orders are accurate.
• Alcohol Service: Check customer identification where required, follow Challenge 25 procedures and ensure alcohol is served responsibly in line with licensing requirements.
• Customer Service: Provide friendly, efficient and professional service to supporters.
• Queue Management: Work efficiently during busy matchday periods, helping to keep queues moving.
• Kiosk Operations: Maintain a clean, tidy and organised service area throughout the shift.
• Teamwork: Work closely with colleagues to ensure the kiosk or bar operates smoothly.

⭐ Skillset & Experience Required

• Must be aged 18 or over – ESSENTIAL due to the service of alcohol.
• Previous till operating or cash-handling experience is desirable.
• Experience in retail, hospitality, bars or customer-facing roles is advantageous.
• Confident using tills and electronic POS systems.
• Comfortable serving alcoholic and non-alcoholic beverages and food.
• Good communication and customer service skills.
• Confident working in a busy, fast-paced environment.
• Ability to work effectively as part of a team.
• Reliable, punctual and professional.
• Flexible and available to work matchdays, including weekends.

📅 Required Matchday Availability

Candidates must be available to work on the following upcoming matchdays at Peterborough United Football Club:

• 28th November
• 12th December
• 26th December
• 9th January
• 19th January
• 23rd January
• 6th February
• 20th February

Please note: Availability for these matchdays is essential. Please only apply if you are able to commit to these dates.

⚠️ Please Note

This is a casual, matchday-only role with no guaranteed hours. Shifts will be offered based on matchday requirements and availability.

Applicants must be aged 18 or over as the role involves serving alcohol.