Great food in the workplace isn’t simply about fuel.
It’s about increasing productivity and improving performance; it’s about happy, motivated people and inspiring environments. Our customers are at the heart of everything we do – we live to bring food and people together.

We are brave, bold and curious adventurers in food and drink. Never shy of being different, always challenging the conventional.

Our passionate team of chefs, baristas, servers, nutritionists and much more, love nothing more than creating memorable moments that enrich the everyday. Come and join our award-winning teams – we are currently recruiting for a General Manager to join our team at Booking.com.

Salary: £45000 per annum

Shift Pattern: Monday-Friday, 40 hours per week 7am – 3.30pm / 8am – 4.30pm with Deputy Manager, evening events overtime or time in lieu

Location: Booking.com, Manchester

About the role: 

An exciting opportunity to lead the catering and hospitality operation at Booking.com’s prestigious Manchester city-centre workplace. This is a high-profile, Monday-to-Friday role for an experienced General Manager who enjoys creating an outstanding food and service experience in a fast-paced, premium environment.

You’ll lead a team of 18, overseeing a busy restaurant serving breakfast and lunch free issue, alongside an espresso bar and hospitality service. It’s a fantastic opportunity to bring energy, creativity and exceptional standards to a vibrant workplace environment.

Key Responsibilities:

• Lead, motivate and develop a team of 18, creating a positive and high-performing working environment.
• Oversee the day-to-day running of a busy workplace restaurant, delivering breakfast and lunch on a free-issue basis.
• Manage the espresso bar and hospitality service, ensuring consistently high standards across all areas.
• Bring fresh ideas and creativity to the food and service offer, keeping it engaging and relevant for customers.
• Maintain excellent standards across food quality, presentation, service and customer experience.
• Build a strong relationship with the client, understanding their expectations and ensuring the operation delivers against them.
• Manage budgets, stock, cost control and overall site performance.
• Ensure the site operates to the highest standards of food safety, health & safety and compliance.
• Support, coach and develop the team, encouraging great service and progression.
• Take full ownership of the operation, bringing energy, personality and attention to detail to this vibrant workplace environment.

Ideal Background:

• Proven experience managing a large, high-volume catering operation
• A strong background in premium food, hospitality and service standards
• An inspiring, hands-on leader who can motivate and develop a sizeable team
• An excellent communicator with a confident and professional approach
• A real passion for delivering memorable customer experiences

What's in it for you? 

Working with Gather & Gather has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. 

• Personal Development and Training opportunities 
• Life assurance scheme 
• Pension scheme 
• Holiday allowance 
• Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
• Eye care 
• A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance 
• Family friendly support 
• Regular social events and communication with our leaders 
• A holiday purchase scheme 
• Volunteering days 
• Professional subscriptions 
• Recognition schemes and people awards 
• Long service awards 
• Access to some great high street discount vouchers 

If you’re an experienced hospitality leader ready to make your mark in a dynamic workplace setting at Booking.com, we’d love to hear from you.

About Us

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/0511/48289001/52844671/SU #GatherandGather

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!