Security Communications Officer

Compass Group UK & Ireland
Phillips 66 Humber Refinery, South Killingholme, DN40 3DW

Pay Rate: £18.41 per hour
Hours: 42 hours per week
Shift Pattern: 4 on / 4 off rotation

• 2 Day Shifts: 06:00 - 18:00
• 2 Night Shifts: 18:00 - 06:00

SIA Licence Required

About the Role

Compass Group UK & Ireland is seeking a professional and highly motivated Security Communications Officer to join our team at Phillips 66 Humber Refinery.

This is a key role within a critical operational environment where you will be responsible for coordinating site communications, controlling access, monitoring security systems and supporting the safe and secure operation of the refinery. Working as part of an established security team, you will act as a central point of contact for employees, contractors, visitors and emergency services, ensuring security procedures are followed at all times.

Key Responsibilities

• Manage site communications including telephone, radio and emergency communications systems.
• Control and monitor personnel and vehicle access to the site.
• Process visitors and contractors in accordance with site security procedures.
• Monitor CCTV, access control systems and security alarms.
• Respond effectively to security incidents, emergencies and alarm activations.
• Conduct routine security patrols and compliance checks.
• Complete vehicle speed monitoring activities.
• Maintain accurate incident reports, logs and security records.
• Carry out muster reader checks and security audits.
• Report equipment faults and operational issues promptly.
• Support administrative requirements within the security operation.
• Ensure security vehicles and equipment are maintained and operational.

Day Shift Duties

• Complete daily communication system checks.
• Monitor and test gatehouse equipment.
• Process visitors and contractors arriving on site.
• Conduct vehicle speed checks and compliance monitoring.
• Complete Public Address (PA) system testing.
• Carry out vehicle and bag searches when required.
• Undertake random access pass audits.

Night Shift Duties

• Conduct communication system checks.
• Monitor and manage the security mailbox.
• Prepare visitor lists for the following day.
• Process visitors in line with site requirements.
• Monitor gatehouse equipment and site security systems.
• Conduct routine security patrols.
• Collate and file operational reports.
• Update site statistics and information boards.

About You

To be successful in this role, you will have:

• A valid SIA Licence.
• Previous experience within a security, control room or corporate security environment.
• Excellent verbal and written communication skills.
• Strong attention to detail and a professional approach.
• The ability to remain calm and make effective decisions in challenging situations.
• Good IT and administrative skills.
• Strong customer service skills and the ability to engage with people at all levels.
• The ability to work independently and as part of a team.

What We Offer

• Competitive hourly rate of £18.42 per hour.
• Company pension scheme.
• Employee Assistance Programme.
• Access to Compass-exclusive employee discounts and benefits.
• Ongoing training and professional development opportunities.
• Career progression within Compass Group UK & Ireland.
• Recognition and reward programmes.
• Free parking and on-site facilities.
• A supportive and inclusive working environment.

Apply Now

If you're an experienced security professional looking to join a leading support services organisation operating within a high-profile and critical infrastructure environment, we'd like to hear from you.

Join Compass Group UK & Ireland and help protect people, assets and operations at one of the UK's most important energy sites.