Head of Hospitality

We’re looking for an experienced and strategic Head of Hospitality to lead the hospitality offering across our London estate. You'll set the service strategy and ensure consistent high standards, innovation and customer experience.

The immediate priority will be the mobilisation and operational leadership of the hospitality and events operation at a new global headquarters. This includes executive and client dining, meeting-room catering and events across multiple floors, delivering a seamless, premium service in a high-profile corporate environment.

Alongside this, you’ll provide strategic oversight across the wider London hospitality operation, acting as a senior client contact and working collaboratively with culinary, operations, marketing, sustainability and finance teams.

What you’ll be doing:

• Lead the hospitality strategy and ensure consistent service excellence across the London estate.
• Oversee the mobilisation and ongoing operation of the new global HQ hospitality and events services.
• Build and maintain strong relationships with senior clients and key stakeholders.
• Lead, develop and inspire a sizeable team, creating a culture of accountability and continuous improvement.
• Drive innovation, customer engagement and the development of new hospitality concepts.
• Manage budgets, resources and commercial performance, ensuring operational efficiency and value.
• Collaborate with culinary, operations, marketing, sustainability and finance teams to deliver shared objectives.
• Establish and maintain high standards across executive dining, client hospitality, meeting-room catering and events.

What you’ll need to succeed:

• Significant experience in a senior hospitality leadership role within a complex corporate or contract-catering environment.
• Proven experience leading large teams and managing multi-service hospitality operations.
• Strong strategic and commercial acumen, including budget management and resource planning.
• The ability to build credible relationships with senior stakeholders and influence at all levels.
• A track record of driving service excellence, innovation and continuous improvement.
• Excellent organisational and communication skills, with the ability to manage complex operational priorities.
• Experience leading a major mobilisation or opening a new site would be highly desirable.

This is an exciting opportunity to lead hospitality at a prestigious global headquarters, while shaping the wider hospitality offering across multiple London sites.

You’ll have the scope to drive innovation, influence service strategy and build a high-performing team, delivering exceptional experiences for senior clients, executives and colleagues

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

About Us

Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Job Reference: com/0710/97901001/52838211/SU #RA Group

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!