Do you have a passion for hospitality and a talent for making people feel welcome? We are seeking friendly, professional and customer-focused Waiting Staff to join our casual workforce at the Craft Crew agency. As the face of our clients’ venues, you will help create memorable fine dining experiences through exceptional service, a positive attitude and attention to detail. If you thrive in hospitality environments, enjoy engaging with people and take pride in delivering outstanding customer service, we’d love to hear from you!

Working in line with our values of Craft, Creativity and Community, you'll help deliver exceptional products and customer experiences while enjoying the flexibility to work across multiple locations and choose shifts that suit your lifestyle as part of our casual team.

What You'll Be Doing

• Delivering exceptional customer service and creating memorable guest experiences in fine dining and premium hospitality environments.
• Providing professional plate service, tray service, silver service and food and beverage service to the highest standards.
• Welcoming guests, presenting menus, taking orders accurately and demonstrating excellent product knowledge.
• Maintaining high standards of presentation, table setting and dining room organisation.
• Serving food and beverages with confidence, attention to detail and adherence to fine dining etiquette.
• Anticipating guest needs and responding promptly and professionally to requests and enquiries.
• Supporting hospitality teams to deliver seamless service at restaurants, hotels and private events.
• Ensuring all health, safety and food hygiene procedures are followed at all times.

What We're Looking For

• Previous experience working in fine dining or high-end hospitality environment is essential.
• Flexibility to work a variety of shifts, venues and events is essential.
• Previous experience working for a hospitality staffing agency is desirable.
• A thorough understanding of fine dining service standards, including plate service, tray service and formal table etiquette.
• Excellent communication and interpersonal skills with a professional approach.
• A genuine passion for delivering outstanding customer service.
• The ability to remain calm, organised and efficient in fast-paced service environments.
• A confident, professional, friendly and approachable personality.

What's In It For You?

Working with us has its perks! People are at the heart of everything we do, which is why we've created a fantastic range of benefits to support your wellbeing, development, and work-life balance.

· Weekly pay

· Flexible working hours to suit your lifestyle

· Access to our Casual Worker App, allowing you to pick and choose shifts at venues such as Tower of London, Southbank Centre, Old Royal Naval College, Kew Gardens, UCL and many more!

· eLearning platform with mandatory training and opportunities to develop new skills

· Personal development and training opportunities

· Life assurance scheme

· Pension scheme

· Compass exclusive benefits and discounts platform

· Lifestyle perks and savings across a wide range of retailers and services

· Health and wellbeing support programmes

Why Join Craft Crew?

Whether you're looking for extra shifts, greater flexibility, or the chance to work in some of the most exciting and exclusive hospitality venues including Tower of London, Southbank Centre, Old Royal Naval College, Kew Gardens, UCL and many more, Craft Crew offers a rewarding and supportive environment where your talent can shine. Every shift brings new experiences, new people, and the opportunity to do what you love.

Ready to get started?

Apply online now using our quick 1-minute application form. If successful, we'll be in touch and you could be working with us within days.