Customer Account Manager

NHS Supply Chain: Food | Foodbuy Group
Home-based with regular travel to NHS Trusts and Foodbuy offices

Make a Difference Where It Matters Most

At Foodbuy, we are proud to partner with NHS Supply Chain: Food, helping NHS Trusts across the UK unlock value, drive efficiencies, and deliver savings that support frontline healthcare services.

We're looking for a commercially minded and relationship-focused Client Account Manager to join our growing Account Management team. This is an exciting opportunity to work directly with NHS stakeholders, identifying opportunities to increase managed spend, deliver tangible savings, and strengthen long-term partnerships across a portfolio of NHS Trusts.

As part of Compass Group UK & Ireland, you'll join an organisation that invests heavily in its people, offering excellent career development opportunities, recognition programmes, and the chance to make a meaningful impact at a national level.

What You'll Be Doing

• Developing and maintaining strong relationships with key NHS Trust stakeholders
• Identifying growth opportunities and delivering savings across client accounts
• Analysing purchasing patterns, spend data, and business risks to uncover opportunities for improvement
• Building and managing a pipeline of commercial activity to achieve agreed targets and KPIs
• Working closely with Procurement, Operations, Finance, and Data teams to deliver outstanding customer outcomes
• Acting as a trusted advisor to NHS customers, providing insight, support, and value-driven solutions

About You

We're looking for someone who combines strong commercial awareness with excellent stakeholder management skills.

You'll likely have:

• Experience building and managing successful client or stakeholder relationships
• Strong commercial acumen and confidence interpreting data to identify opportunities
• A proven track record of delivering growth, savings, or performance against KPIs
• Excellent communication, presentation, influencing, and negotiation skills
• The ability to work collaboratively across multiple teams and functions
• A proactive, organised, and solutions-focused approach
• A full UK driving licence

Desirable

• Experience within the food, hospitality, healthcare, or procurement sectors
• Experience working within procurement services, managed services, or supply chain environments

What We Offer

• Competitive salary
• Company car or car allowance
• Hybrid and flexible working arrangements
• Comprehensive benefits package
• Career development opportunities across Compass Group UK & Ireland
• Recognition and reward programmes
• The opportunity to directly contribute to improving outcomes and value for the NHS

Why Join Foodbuy?

Foodbuy is a leading food procurement organisation, delivering innovative procurement solutions across healthcare and foodservice environments. Through our partnership with NHS Supply Chain: Food, we help NHS Trusts maximise value, improve service delivery, and achieve sustainable savings.

Apply today and help shape the future of food procurement for the NHS.