Cleaning Manager - Hereford

Are you an experienced Facilities or Soft Services Manager with a passion for delivering exceptional service, leading high-performing teams and driving operational excellence?

We are looking for a Cleaning Manager to take overall responsibility for the delivery of FM services across a varied and dynamic estate. You'll lead a team of FM professionals, manage supplier relationships, ensure service excellence and work closely with our client to continuously improve performance.

What You'll Be Doing

• Leading and developing the FM team to deliver outstanding service standards.
• Managing cleaning and soft services operations in line with contractual requirements.
• Ensuring full compliance with Health & Safety, COSHH and company procedures.
• Managing labour, equipment and resource budgets to achieve operational targets.
• Overseeing rotas, timesheets, payroll administration and workforce planning.
• Managing subcontractors and suppliers including waste, laundry, pest control and other support services.
• Building strong client relationships and identifying opportunities for service improvement.
• Driving continuous improvement across quality, cost, delivery and safety.

What We're Looking For

• Previous experience managing a cleaning or soft services operation within a commercial environment.
• Strong people management and leadership skills.
• Good understanding of Health & Safety legislation and COSHH.
• Excellent communication and stakeholder management abilities.
• IT literate with strong numerical and administrative skills.
• NVQ Level 3 (or equivalent) preferred.
• Full UK manual driving licence.
• Flexible approach to work and travel as required.

Why Join Us?

This is an exciting opportunity to join a leading FM operation where you'll have the autonomy to make a real impact, develop your team and build strong client relationships while delivering high-quality services across a prestigious contract.

Interested? Apply today and take the next step in your Facilities Management career.