Senior Catering Events Manager - QEII | Full-Time / Permanent

£45000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.

We're looking for...

Support the leadership and development of the events team within the Centre, inspiring exceptional service delivery. Oversee daily operations, ensuring client expectations are met while maintaining high standards. Contribute to financial performance by monitoring and achieving departmental targets. Uphold Levy Restaurants’ vision and values, fostering a culture of excellence and continuous improvement in every aspect of event execution.

We are Levy

We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet.

Trusted by some of the world's most iconic stadiums, entertainment venues, and major events from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London we bring experiences to life with passion and precision.

Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities.

We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.

Senior Events Manager - The Role

• To develop and support the leadership of the events team, ensuring exceptional service delivery.
• Focusing on team development, implementing training sessions and building skills.
• Assist in managing day-to-day event operations, ensuring client expectations are met and exceeded.
• Understanding how the rota is put together and able to plan and book staff when required.
• Take responsibility for personal and team health & safety adherence, leading safety walks and ensuring safety conversations are up to date
• Listen to customer comments and deal with them as appropriate or pass them on to a relevant member of staff to ensure prompt follow-up action is taken
• Conduct regular team meetings, ensuring open two-way communication.
• Developing knowledge of the financial side of the business, looking at labor targets and contributing to financial success.
• Assist in leading and developing a strong, high-performing events team.
• To ensure consistent quality service delivery taking part in the daily tastings with Chefs and temperature checks on the floors
• Ensuring set standards are met for each event on a daily basis

What we're looking for

• Competent to work within or lead, manage and develop the team
• Acts in line with guidelines and procedures, to ensure the team operates to it’s maximum potential
• Always strives to deliver above and beyond the expectations set by management, customer and client
• Has a proven desire for the delivery of the highest quality of service and food offer obtainable
• Has the drive to ensure that all results are attained in the most professional and honest manner

What you'll get in return

• Competitive salary with bonus and full company benefits
• 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
• Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
• Mental health support: 24/7 Employee Assistance Programme
• Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days additional leave after returning from maternity leave, day off for your baby's first birthday, enhanced family leave
• Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships
• Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products
• Development opportunities: Professional subscriptions, ongoing training and structured career pathways
• Meals on duty included

Why Join Us?

Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality.

We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence.

We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.

Together, we create unforgettable experiences and shape the future of hospitality.

• Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
• Aviva Digicare - Free annual healthcare check
• Exclusive Benefits & Wellbeing site (Perks at Work)
• Entertainment discounts - up to 55% off cinema tickets
• Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
• Travel discounts - Discounts with holiday companies such as TUI and Expedia
• Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
• Meals on duty
• Vodaphone discounts
• Pension scheme and Life Assurance
• Employee Assistance Programme
• 23 days + BH's and additional day off for your birthday
• 2 days additional leave, following return from Maternity leave during first year back
• Competitive and supportive family benefits
• Day off for baby's first birthday
• Holiday purchase scheme
• On-going training & development and career pathways
• Professional subscriptions paid
• Financial wellbeing programme and preferred rates on salary finance products

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/0607/68683001/52818801/SU #Levy UK

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!