Hospitality Plate Waiter & Hospitality Bar Staff

Constellation at the NEC Birmingham

Are you an experienced hospitality professional with a passion for delivering exceptional guest experiences? Constellation is seeking confident, personable, and multi-skilled Hospitality Plate Waiters and Hospitality Bar Staff to join our team at the NEC Birmingham - one of the UK’s largest and most dynamic exhibition and live-event venues.

This is an exciting opportunity to work across VIP dinners, corporate hospitality suites, live events, exhibitions, and premium event spaces, delivering first-class service in a fast-paced environment.

📍 Location

NEC Birmingham – Venues ICC, NEC, VOX, BP PULSE, UAB ARENA

If successful at interview you will be invited to a online on-boarding session and then invited to an in person training session at Utilita Arena Birmingham on Monday 7th September - you will be required to attend this paid in person training to work across NEC Group venues.

💼 Role Overview

As part of our Hospitality & Retail Team, you will help deliver seamless service across a variety of high-profile events. You will support plated dining, bar service, suite preparation, and guest care, ensuring every visitor enjoys an exceptional experience.

This role is ideal for adaptable, energetic, and multi-skilled hospitality professionals who are equally comfortable delivering high-quality table service and supporting busy bar operations. Successful candidates will have experience in both waiting and bar service, with a strong understanding of hospitality standards and guest expectations in premium event environments.

🍽️ Key Responsibilities

• Deliver professional table service to guests across VIP and corporate areas
• Serve plated meals and premium beverages to the highest standard
• Confidently explain menu items and respond to guest queries
• Set up and prepare hospitality suites and event spaces
• Clear tables efficiently and maintain a clean, organised environment
• Support both front-of-house and bar operations as required
• Prepare and serve a range of beers, spirits, wines, and soft drinks in line with service standards
• Maintain bar presentation, cleanliness, and stock organisation throughout service
• Work collaboratively with kitchen, bar, and management teams
• Uphold all food safety, hygiene, licensing, and health & safety procedures

✅ What We’re Looking For

• Previous experience as a plate waiter, bar staff member, waiter/waitress, hospitality host, or similar hospitality role
• A strong background in both waiting and bar service is essential
• Experience in premium hospitality, hotels, restaurants, event venues, or corporate hospitality environments
• Confident carrying and serving plated meals in a professional hospitality setting
• A good understanding of bar operations, including service standards, stock awareness, bar setup, and maintaining an efficient service during busy periods
• Strong product knowledge of beers, spirits, wines, and other beverages, with the confidence to answer guest questions and make recommendations where appropriate
• Excellent communication and customer service skills
• Professional, well-presented, and confident manner
• Strong attention to detail and ability to multitask
• Ability to work under pressure in a fast-paced environment
• A proactive, flexible, and team-focused attitude
• Comfortable switching between waiting and bar duties depending on event requirements

🔞 Important Requirements

• Must be 18+
• Must have the right to work in the UK
• Previous hospitality service experience in both waiting and bar service is essential
• Knowledge of responsible alcohol service and licensing requirements
• Availability for event days, exhibitions, and live-show schedules

💷 Pay & Benefits

• Competitive hourly rate
• Flexible, casual work
• Opportunity to work at one of the UK’s most iconic event venues
• Be part of major exhibitions, VIP events, and live entertainment
• Gain valuable experience with a leading event staffing provider

⭐ Why Join Constellation?

Constellation delivers outstanding hospitality experiences at some of the UK’s most prestigious venues. If you’re passionate about service, enjoy working in a vibrant event environment, and want to be part of a professional, supportive team, we’d love to hear from you.