Operations Manager (Conference and Events) - Newmarket and Huntingdon Racecourses

Operations Manager (Conference and Events) - Newmarket and Huntingdon Racecourses | Full-Time / Permanent

Up to £33,000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.

We're looking for a passionate, hands-on Operations Manager with a background in hospitality to manage and assist in the smooth delivery of the Conference and Events operation at the Newmarket Racecourses. You'll also have the opportunity to support at Huntingdon Racecourse in this exciting varied role.

This is the chance to play a key role in delivering outstanding hospitality at some of the most renowned and historically significant horse racing venues in the world!

Newmarket and Huntington Racecourses are part of Jockey Club Experiences, a partnership between the leading commercial group in British horse racing - The Jockey Club, and Compass Group UK & Ireland.

We are Levy

We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet.

Trusted by some of the world's most iconic stadiums, entertainment venues, and major events, from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and Excel London, we bring experiences to life with passion and precision.

Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities.

We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.

Operations Manager (Conferences and Events) - The role

• Manage the allocated causal team members to set up and break down meeting rooms and deliver live conference and events
• To review the weekly payroll and assist the management of the variable payroll to achieve financial targets set while meeting the operational needs
• Act as a central point of contact for C&E operational queries
• Attendance of all regular meetings and briefings to ensure regular communication takes place with all stakeholders
• Develop a good working relationship with the Hospitality team based at Newmarket 
• Use function sheets to gather customer expectations, room set us and menus requirements
• Work with the chef team to ensure all special diets and allergens are managed on live event days
• Ensure all H&S policy and procedures are followed 
• Support the People Operations team in the recruitment, selection, induction and retention practices for the C&E department
• Take the lead for C&E team welfare and engagement activities
• Generate and cost new ‘look and feel’ ideas to uplift service styles for C&E

What we're looking for

What you'll get in return

• Competitive salary and full company benefits
• 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
• Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
• Mental health support: 24/7 Employee Assistance Programme
• Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days? additional leave after returning from maternity leave, day off for your baby?s first birthday, enhanced family leave
• Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships
• Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products
• Development opportunities: Professional subscriptions, ongoing training and structured career pathways
• Meals on duty included

Why join us?

• Competitive salary and full company benefits
• 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
• Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
• Mental health support: 24/7 Employee Assistance Programme
• Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days? additional leave after returning from maternity leave, day off for your baby?s first birthday, enhanced family leave
• Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships
• Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products
• Development opportunities: Professional subscriptions, ongoing training and structured career pathways
• Meals on duty included
• Free on-site parking
• Opportunity to work across major sporting and hospitality events nationwide

Why Join Us?

Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality.

We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence.

We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.

Together, we create unforgettable experiences, and shape the future of hospitality.

Job Reference: com/1004/74911003/52802285/SU #Levy UK