General Manager

We are looking for an enthusiastic and hands-on General Manager to lead an exciting staff dining and café operation with huge potential for growth. Managing a team of 12, you will oversee both the daily food service operation and hospitality delivery, ensuring exceptional standards, strong financial performance, and an outstanding customer experience. This is a fantastic opportunity for a confident leader who thrives in a fast-paced environment and enjoys developing people and building strong client relationships.

Main Responsibilities

• Lead an established team, creating a positive and high-performing culture
• Oversee the daily running of the staff dining and café operation, including hospitality services
• Remain hands-on within the operation, supporting service and leading by example
• Ensure consistently high food, service, and presentation standards
• Build strong relationships with clients and key stakeholders
• Manage ordering, stock control, and operational administration
• Work closely with culinary teams to deliver exciting and engaging food offers
• Take full accountability for the site’s P&L performance and financial targets
• Identify opportunities to grow and develop the operation

What We’re Looking For 

• Previous experience managing a staff dining/café operation
• A strong leader with excellent people management and development skills
• A confident communicator who can build relationships at all levels
• Hands-on approach with a passion for service excellence
• Commercially aware with experience managing budgets and financial performance
• Organised, proactive, and able to perform under pressure
• Positive, energetic, and driven to make an impact within the business

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

About Us

Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Job Reference: com/0105/43885001/52806416/SU #RA Group

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!