Assistant Restaurant Manager - Birchwood at The Conduit

Assistant Restaurant Manager - Birchwood at The Conduit, London | Full-Time / Permanent

£39,600 + TRONC and excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.

We're looking for a dedicated Assistant Restaurant Manager to play a key role in the day-to-day leadership of one of the restaurant floors at The Conduit - one of London’s leading private members’ clubs. In this exciting role you will be supporting the Restaurant Manager in delivering exceptional service, strong team performance and commercial results.

This is a hands-on role, leading from the floor, developing the team and ensuring a consistently high-quality experience for members and guests.

Birchwood at The Conduit, led by chef Will Devlin, is a brand-new cafe and wine bar that will bring a fresh, ingredient-led approach rooted in seasonality and sustainable sourcing. Expect bold, thoughtful dishes and a space designed for connection in the heart of Covent Garden.

Birchwood at The Conduit is a collaboration between Birchwood, Levy UK and The Conduit

Assistant Restaurant Manager - The role

• Lead floor service to deliver a seamless, engaging guest experience
• Build strong guest relationships, personalising service based on preferences
• Monitor standards and resolve issues proactively
• Act as a brand ambassador and uphold company values
• Support recruitment, onboarding, and training of team members
• Lead, motivate, and develop the team through coaching and feedback
• Foster a positive, inclusive, and high-performing team culture with clear communication
• Oversee daily operations, including setup, service flow, and opening/closing procedures
• Coordinate across FOH, kitchen, and bar while maintaining high standards and compliance
• Drive operational performance, including efficiency, stock control, and continuous improvement

What we're looking for

• Experience in a supervisory or assistant management role in a busy restaurant
• Strong leadership and people management skills
• Passion for delivering excellent guest service
• Good understanding of restaurant operations and service flow
• Strong organisational and communication skills
• Confident, visible and hands-on leader
• Guest-focused with strong interpersonal skills
• Calm and solutions-focused under pressure
• Commercially aware
• Positive, proactive and team-oriented

What you'll get in return

• The chance to be part of a prestigious Covent Garden members’ club with a global clientele
• Be part of a purpose-driven business shaping the future of hospitality
• Clear opportunities for career progression within a growing brand
• Competitive salary package + TRONC
• Healthcare & wellbeing support (Medicash, Aviva Digicare - Free annual healthcare check, mental health, dental & optical)
• Gym discounts & wellness programmes
• 23 days holiday + bank holidays + your birthday off
• Paid meals on duty
• Pension & life assurance
• Ongoing training & development opportunities
• Exclusive discounts on travel, retail & entertainment
• VIP access to last-minute events and experiences
• 2 days additional leave, following return from Maternity leave during first year back
• Competitive and supportive family benefits & day off for baby's first birthday
• Holiday purchase scheme
• On-going training & development and career pathways
• Professional subscriptions paid
• Financial wellbeing programme and preferred rates on salary finance products

Why Join us?

Join one of London’s leading private members’ clubs, where exceptional hospitality meets purpose, community, and creativity.

At The Conduit, we bring together a diverse, global membership of entrepreneurs, creatives, and industry leaders within a beautifully designed, members-only environment. Our club is known for delivering premium food, drink, and personalised service in a setting that champions sustainability, inclusivity, and meaningful connection.

We are redefining what a private members’ club can be — combining exceptional hospitality with a mission to drive positive social and environmental impact.