Corporate Receptionist

We are seeking a polished and professional Guest Service Ambassador to join a high-end, multi-tenanted commercial building in Central London. This front-of-house role is all about delivering a seamless, five-star welcome experience for tenants and visitors in a modern, design-led workspace environment.

You will be representing a leading commercial property organisation known for creating sustainable, people-focused buildings where service, community, and experience are central to daily operations.

Full-time, Permanent
40 hours per week
Monday–Friday (7:00am–7:00pm, rota basis)
Location: Central London
Salary: £31,571

• Delivering a warm, professional welcome to all guests and tenants
• Managing reception duties in line with service standards and procedures
• Handling enquiries face-to-face, by phone, and email in a confident and timely manner
• Supporting smooth day-to-day operations of the reception and shared areas
• Providing accurate information about building facilities and services
• Liaising with building management to escalate and resolve issues when needed
• Maintaining a calm, organised approach in a busy front-of-house environment

• Previous customer-facing experience (minimum 1 year preferred)
• Background in hospitality, corporate reception, airlines, or luxury service environments desirable
• Strong communication and interpersonal skills
• Highly organised with excellent attention to detail
• Professional, confident, and approachable manner
• Ability to multitask and stay composed under pressure
• A proactive, service-driven attitude

• Discounts on travel, retail, and groceries
• Pension scheme and life assurance
• Employee Assistance Programme and digital GP access
• Learning and development opportunities
• Recognition and reward programmes
• Paid volunteering day each year

Rapport Guest Services delivers premium front- and back-of-house experiences for leading organisations across the UK and internationally. As part of Compass Group UK&I, we are committed to service excellence, inclusion, and creating environments where people thrive.

We are a Disability Confident Employer.

Find out more: www.rapportservice.com