Events Team Leader

We are looking for talented and dedicated Events Team Leaders to join our events team across our Bristol venues. This role is key to supporting the delivery of a wide range of events across our core sites, ensuring smooth operations and excellent customer and client experience. Flexibility is essential for this role, as events take place across evenings, weekends and varying shift patterns.

Place of Work
M Shed, Bristol Museum and Art Gallery, City Hall and Create

Key Responsibilities
• Support the delivery of events across the four Bristol City Council Core Venues
• Provide hands on operational support for live events
• Act as a point of contact for clients before, during and after events
• Lead, support and supervise a small team of Customer Service Assistants
• Coordinate and oversee event set up, live event operations and breakdown
• Support and contribute to team meetings and event briefings
• Ensure high standards of customer service are delivered at all times
• Support retail and bar operations when required
• Follow all health and safety, food safety and venue procedures
• Work flexibly including evenings and weekends to meet business needs

Pay and Contract
Hourly rate of £13.21
Minimum Guaranteed Hours contract of 10 hours per week

The Ideal Candidate
• Confident and professional when dealing with customers and clients
• Able to demonstrate leadership skills and support team members effectively
• Strong attention to detail and ability to work well under pressure
• Keen to learn and develop into the next role within events or hospitality
• Basic computer literacy including email, Word and Excel
• Flexible and able to work evenings, weekends and varied shifts as required

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Free meals
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

About us

Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Job Reference: com/1304/78264001/52802423/BU #RA Venues

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!