Marketing & Communications
Strong brands and a good reputation are vital to the future of our business, which is why we have marketing and communications teams supporting us across different areas.
Whilst our communications team manages our reputation both internally and externally, it’s down to our marketing team to enhance our position within the marketplace, by providing market leading solutions based on real insight.
Typical roles we recruit for are:
- Marketing Manager
- PR Manager
- Communications Manager
- Brand Manager
All our marketing activities are managed through highly experienced teams in the following areas:
The Design Centre
Unique to Compass Group UK & Ireland, this is where you’ll find creative services to rival any external agency. From producing eye-catching bid documents to developing brand identities, the studio supports many areas of the business.
Business and Market Intelligence
Tailored business and marketing research is vital to helping us gain and retain new clients. We are therefore using increasingly sophisticated tools to fully understand the markets in which we operate, enabling us to develop the most appropriate offers and concepts.
Customer and Client Satisfaction
There are three ways in which we try to ensure customer satisfaction. Our Survey Shop enables us to develop client-specific surveys, which we use to help shape and improve service delivery. Our Service Navigator then captures data from the Survey Shop and analyses it. And Eating at Work is our off-the-shelf market research survey that allows us to evaluate customer or potential customers’ preferences.
Foodservice Development – Brands and Concepts
Our core Foodservice Development team manages and develops all national and international brands and concepts within the UK and Ireland foodservice sector. As consumers now have such a wide choice of places to eat and drink, this team is vital to helping us stay ahead of our competitors.
Foodservice Development - The Innovation Centre
This is where we house many of our brands and service offerings, including Costa coffee, Trattoria, and So Deli. Steamplicity is an example of one of our latest innovations; using patented valve technology, Steamplicity steam cooks meals within minutes, whilst maintaining nutritional content.
Retail best Practice and Promotions
Our Retail team develops retail best practice across the UK and Ireland using up-to-the-minute market data and supplier information to analyse how our customers decide what to buy. And our Promotions team is responsible for rolling out our national promotions programme to over 2,200 sites.
